Macon County, NC Veteran Services (828) 349-2151

Beneficiary Travel Self-Serve System

The new system allows users to submit and track transportation reimbursement claims using a secure web-based portal that can be accessed at Access VA, available 24/7, 365 days a year.

BTSSS has many advantages, for example, it:

  • Reduces the need for completing hard copy claim submissions in-person at the facility by replacing and eliminating the previous kiosk method.
  • Provides an easy to use web-based application that allows you to enter your claim over the internet via AccessVA.
  • Ensures timely processing and payment of travel reimbursements and reduces manual intervention and improper claim payments through automated features
  • Authenticates the Veteran or Beneficiary by 1.) VA PIV card; or 2.) A DS Logon Level 2 account.
    This system is now live and is the way Veterans will file for travel pay.

For information on eligibility, visit VA’s Travel Pay Reimbursement site.

Also, visit VA Travel Pay Reimbursement | Veterans Affairs to begin filing.

NC Veterans


of NC Total Population

Median Age of NC Veterans


NC Veterans are Female
Contact the office of

Veteran Services

Leigh Tabor


(828) 349-2151

Our Office

104 E. Main St.
Franklin, NC

Christie black

Veteran Service Officer

(828) 349-2151

Office Hours

Monday - Friday
8 am - 12 pm
1 pm - 5 pm

Contact Macon County
Veteran services